Frequently Asked Questions
Find quick answers to common questions about brake pads, brake discs, brake shoes, sample requests, lead time arrangements, OEM private label options and certification files. Resolve typical sourcing doubts instantly, or reach our sales team for further personalized support.
Frequently Asked Questions
Find quick answers to common questions about brake pads, brake discs, brake shoes, sample requests, lead time arrangements, OEM private label options and certification files. Resolve typical sourcing doubts instantly, or reach our sales team for further personalized support.
1
Q: How does SUPER HPS handle after sales problems for overseas brake part orders?
A: We assign dedicated account managers for each client. If quality issues occur upon receipt of goods, please share photos and test evidence. We will analyze root causes and offer reasonable solutions including replacement or compensation based on contract terms.
2
Q: What certifications does SUPER HPS hold for brake component manufacturing?
A: We own ISO9001, IATF16949, ISO14001 and ISO45001 certificates. We can supply related certification documents. Note that ECE-R90 is optional, we support both certified and non-certified product versions.
3
Q: What are your main target export markets for aftermarket brake parts?
A: Our key markets include the Middle East, Central Asia, Russia, Africa and Southeast Asia. We understand local road conditions and aftermarket demands, offering well adapted brake part solutions for these regions.
4
Q: What quality tests will my brake-pad orders go through before shipment?
A: Every batch undergoes strict inspections including friction coefficient testing, bonding strength test, hardness measurement and NVH noise check. Complete QC records can be provided for your supplier audit requirements.
5
Q: Can I get brake-pad samples before placing bulk orders?
A: We support sample evaluation for potential partners. Sample cost and freight will be confirmed according to item quantity. Once you place mass production orders, we can negotiate relevant sample fee refund terms.
6
Can you make custom friction formulas for special market environments?
Yes. Our in house R&D lab can adjust NAO-ceramic or semi metallic friction compounds to improve high temperature resistance, noise control or wear performance for your regional climate and road conditions.
7
Does SUPER HPS provide ODM custom development for brake components?
A: Absolutely. We deliver full ODM service including new mold opening, friction formula tuning and special structure customization. It fits special working condition demands such as high-temperature desert, heavy load and new energy vehicle scenarios.
8
Q: What is the MOQ for OEM private label brake pad orders?
A: Our MOQ varies based on product items and packaging requirements. For standard existing brake-pad models, we support flexible container mixed ordering. Contact our team to get exact minimum order details for your private label project.
9
Q: Can SUPER HPS match brake parts for most global vehicle models?
A: Yes. Our vehicle database supports wide model coverage for mainstream Asian, European and American vehicles. We offer product matching according to OE numbers, vehicle year model or physical samples for your local market demands.
10
Q: What types of brake components does SUPER HPS supply?
As a professional brake system manufacturer, we supply aftermarket brake pads, brake discs, brake shoes and heavy duty brake parts. Our portfolio covers passenger cars, SUVs, pickups, commercial vehicles and new energy vehicles for global IAM markets.
About Us
Copyright © 2026 Hengshui Guanyida Friction Material Co., Ltd. | Sitemap