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Q: How does SUPER HPS handle after sales problems for overseas brake part orders?

2026-10-21
A: We assign dedicated account managers for each client. If quality issues occur upon receipt of goods, please share photos and test evidence. We will analyze root causes and offer reasonable solutions including replacement or compensation based on contract terms.
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Q: What certifications does SUPER HPS hold for brake component manufacturing?
Related questions
1
Q: What certifications does SUPER HPS hold for brake component manufacturing?
A: We own ISO9001, IATF16949, ISO14001 and ISO45001 certificates. We can supply related certification documents. Note that ECE-R90 is optional, we support both certified and non-certified product versions.
2
Q: What are your main target export markets for aftermarket brake parts?
A: Our key markets include the Middle East, Central Asia, Russia, Africa and Southeast Asia. We understand local road conditions and aftermarket demands, offering well adapted brake part solutions for these regions.
3
Q: What quality tests will my brake-pad orders go through before shipment?
A: Every batch undergoes strict inspections including friction coefficient testing, bonding strength test, hardness measurement and NVH noise check. Complete QC records can be provided for your supplier audit requirements.
4
Q: Can I get brake-pad samples before placing bulk orders?
A: We support sample evaluation for potential partners. Sample cost and freight will be confirmed according to item quantity. Once you place mass production orders, we can negotiate relevant sample fee refund terms.
5
Can you make custom friction formulas for special market environments?
Yes. Our in house R&D lab can adjust NAO-ceramic or semi metallic friction compounds to improve high temperature resistance, noise control or wear performance for your regional climate and road conditions.
6
Does SUPER HPS provide ODM custom development for brake components?
A: Absolutely. We deliver full ODM service including new mold opening, friction formula tuning and special structure customization. It fits special working condition demands such as high-temperature desert, heavy load and new energy vehicle scenarios.
GET IN TOUCH WITH Us
Our company specializes in manufacturing a full range of automotive braking system products including brake pads, brake discs and brake shoes, which are widely compatible with various passenger cars, SUVs and commercial vehicles. 
Contact Us

Contact Person: Selina Zhang 

Phone Number: +86-132 0534 1650

Email: sale3@dzyacheng.cn

Company Address: Diaoxiaozi Industrial Area Gucheng County, Hengshui city, Hebei, China

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